Boating Industry Association

Code of Practice

The BIA takes seriously its role in the promotion of a safe and rewarding marine industry for Australians, with all members required to make a pledge to abide by the BIA Code of Practice.

The Code of Practice establishes standards of conduct for all BIA members, and acts as a guide on many issues regarding the relationship between members and customers.

Ultimately the Code demonstrates the commitment of BIA members to deliver consistently high standards, which builds trust with consumers and ensures a positive and rewarding experience for each customer who chooses to use the facilities or services offered by BIA members.